Fulfillment Center Regional Manager (m/f/d)

Job description

  • managing and developing a team of logistics managers
  • monitoring the performance, KPIs and supplier reports of our service providers
  • analyzing service levels and continuous improvement of warehouse processes and cost in cooperation with the logistics service providers
  • conducting Business and Metrics Reviews with the logistics service providers
  • ensuring capacity requirements
  • leading and participation in cross-functional projects, like e.g. launches of
  • close cooperation with headquarters and the Logistic team in Munich, Germany       
  • quality Assurance for our external Logistics-Service-Provider       
  • controlling and monitoring of processes for incoming / outgoing goods and warehousing operations       
  • contributing in the development of new processes and standards and implementing them
  • laison between Management service provider and zooplus Direct reporting to the Head of Fulfillment


  • degree in economics or engeneering with logistics/ SCM specialization or comparable education
  • at least 5 years working experience in 3rd party logistics on provider and/or customer side (e-commerce/ B2C preferred) or experience leading as site leader of a warehouse
  • profound methodological competence in the area of process and material flow analysis respectively intralogistics
  • analytical, process oriented and data driven (Excel must be, Access, SQL preferred)     
  • knowledge of logistical and administrative processes and systems
  • hands on mentality
  • high mobility, willing to travel
  • excellent in English language spoken & written; German preferable
  • excellent communication skills and stress resistance
  • strong in the areas of planning and organizing and good knowledge from the standard MS Office programs